What this site is for
MH Info is a small independent Australian consumer-payment information portal. Its focus is narrow on purpose: measured elapsed-time benchmarks for how long it actually takes to move money between offshore-licensed pokies operators and Australian bank accounts using PayID and the New Payments Platform. Everything on the site is editorial. Nothing on the site is a paid placement, a bookmaker affiliate deal, or a recommendation to gamble.
The starting observation is that most information available to Australian players is written by the operators themselves or by affiliates paid on referrals. Operator marketing over-promises on speed. Affiliate content over-promises on operator generosity. Independent, timed, boring numbers are hard to find. This site is one attempt to fix that gap. Whether you actually play pokies or not, the underlying question of how fast Australian bank payments really settle is a useful thing to have honest numbers on.
Editorial approach
Every timing number on the site comes from real transactions our team performed. A withdrawal claimed to be instant is timed to the second between request and bank credit. Averages, medians and percentiles are reported honestly with sample sizes named. Where a claim from an operator cannot be verified against our data, we omit the claim and note the omission.
We do not accept affiliate revenue from gambling operators. We do not accept sponsorship placements from casino brands or payment providers. The site is funded by unrelated consumer-tech advertising and by the author's other freelance work. That funding model is boring, but it is the reason the reviews can stay honest.
About Jason Reid
Jason Reid is the Consumer Guides Editor at MH Info. He has documented Australian consumer payment and banking timing benchmarks since 2018, when the New Payments Platform first went live. Before that, he wrote about consumer telecommunications and internet-billing consumer issues for regional newspaper syndication. His background is journalism, not gambling; the pokies focus emerged because the question of "how fast does PayID actually work when the sender is offshore" turned out to be one of the more testable consumer-payment questions of 2024.
Jason measures actual elapsed time from action to bank credit rather than repeating operator claims. That is the single editorial rule that binds every page on the site.
AI assistance disclosure
Some of the drafting on this site was assisted by generative AI tools. Structure, phrasing suggestions and boilerplate copy have been produced with AI help. Every substantive claim about timing, fees, jurisdiction behaviour and operator conduct has been written or fact-checked by Jason, based on the underlying test data, before publication. AI drafts that could not be verified were rewritten or removed.
The reason for disclosing this is simple: readers deserve to know how content is made. AI tools can compress the mechanical work of writing well-structured explanatory paragraphs. They cannot replace the underlying test data or the human editorial judgment about what to include and what to leave out. Both together are how the site is built.
Contact and corrections
If you spot a factual error, a stale number, or a claim that no longer holds up against fresh data, please write to [email protected] and Jason will look into it. Corrections that materially change a number are noted in a footnote on the affected page along with the date of the update.
We do not respond to requests to promote specific operators, to remove critical assessments in exchange for payment, or to lodge complaints on behalf of players against operators. The first two would compromise editorial independence; the third is outside the site's remit and the operator's own complaints process or the relevant licence body is the correct channel.
What we deliberately do not cover
The site does not review or recommend individual gambling operators by name. It does not provide affiliate links to operator sign-up pages. It does not offer advice on which pokies games to play or how to play them. It does not encourage gambling participation. It does not host content targeted at players under 18. Every one of those exclusions is a deliberate editorial choice, not an oversight.
Where a factual reference to an operator jurisdiction (MGA, Curaçao, Anjouan, Costa Rica) is unavoidable for a payment-timing discussion, we use the jurisdiction name rather than a specific brand. That keeps the information useful to any player without inadvertently promoting a specific site.
Jason Reid
Consumer Guides Editor, MH Info
Jason documents Australian consumer payment and banking timing benchmarks since 2018. He measures actual elapsed time from action to bank credit rather than repeating operator claims.