Editorial contact
MH Info handles editorial correspondence by email. If you have spotted a factual error, believe a timing benchmark is out of date, or want to point us at a jurisdiction change worth documenting, please write to:
Email: [email protected]
Response time is normally within three business days. Corrections that materially affect a published number are updated on the affected page with a dated footnote.
Postal address
Written correspondence can also be sent to:
MH Info
Level 3, 480 Collins Street
Melbourne VIC 3000
Australia
The postal address is monitored weekly. Time-sensitive matters should use email instead.
What to include
Corrections are easiest to action when the note includes the page URL, the specific claim you believe is inaccurate, and any supporting evidence (a screenshot, a link, a document). Research collaboration enquiries should include a brief on the project scope and any deadline.
What we do not respond to
We do not respond to requests to promote specific operators, to insert affiliate links, to remove critical assessments in exchange for payment, or to lodge complaints on behalf of players against operators. Those are all outside the site's editorial remit. Individual player complaints should be directed to the operator's own customer service and, if unresolved, the operator's licence body.
Media enquiries
Media enquiries about Australian payment infrastructure timing, the New Payments Platform or offshore-operator payout practice are welcome. Jason Reid is available for background interviews and named quotes. Contact via the editorial email above with a brief and a rough deadline.